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Suggestions for Improving Help

Last post 08-21-2008 19:36 by howardw39. 2 replies.
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  • 08-15-2008 15:14

    • howardw39
    • Top 50 Contributor
    • Joined on 01-10-2008
    • Points 1,452

    Suggestions for Improving Help

    These suggestions relate particularly to the Winforms Grid and Visual Studio 2008 Help.

    1. On the Index tab, if we filter on Infragistics Software and type in the name of any public class or member or enumeration value, we should be able to find it. This seems to be far from true and it's very frustrating.An example is "TextVAlign."
    2. The Search tab doesn't seem to be very userful. We should be able to filter on Infragistics Software. .Also the Search capability should be improved. For example I couldn't find a way to use Search to find out how to center text vertically in cells.
    3. Consider adding a Documentation forum.
    • Post Points: 20
  • 08-21-2008 15:29 In reply to

    Re: Suggestions for Improving Help

     Hi Howard,

     Thanks for the feedback. This is something we can look into to see if we can improve the search results. In the meantime, since we do not have a Documentation forum, you can always feel free to submit feedback directly to the Docs team. You can do this by accessing the link at the bottom of any Help topic page.

     Here is the email address for your convenience:

     Submit Help Feedback

     

     

    Tom Puglisi
    Technical Program Manager, Documentation, MCP
    Infragistics, Inc
    • Post Points: 20
  • 08-21-2008 19:36 In reply to

    • howardw39
    • Top 50 Contributor
    • Joined on 01-10-2008
    • Points 1,452

    Re: Suggestions for Improving Help

    Hi Tom,

    Don't forget the Indexing issue! This is something that someone could fix completely in a mechanical way. Just make sure that *every* class and member is in the index. Some of the pages have little useful information, but it will still be useful to have them in the index.

    I have sent e-mails to the documentation team, and generally have received a reply indicating that the particular text I'm commenting on will be fixed, or already is fixed in the on-line Help. I described this to a friend and their comment was, "You are paying for this?" It's a drop in the bucket experience.

    We have used quite a few of the WinForms controls and and have found that  the the main documentation problem is with the Grid and associate4d classes. Most everything else we have used seems to be adequately documented.

    I think your team could learn a lot by hiring a couple of developers who are unfamiliar with Infragistics, and looking over their shoulders as they flounder around trying to create a non-trivial application using the Ultragrid. 

    --Howard

     
    • Post Points: 5
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